Privacy Policy

Effective Date: May 12, 2026

Application Name: Trend Pro

AndroidAndroid TVMedia Player

This Privacy Policy explains how Trend Pro (the “App”, “we”, “our”, or “us”) collects, uses, stores, protects, and handles information when users install, access, or use the Trend Pro application.

Trend Pro is a media player application designed for Android and Android TV devices. The App functions as a player interface that allows users to play media from sources, playlists, portals, URLs, or service configurations provided by the user or by an authorized third-party service provider.

Important: Trend Pro is only a media player. Trend Pro does not provide, sell, host, stream, broadcast, upload, manage, promote, or distribute television channels, movies, series, playlists, subscriptions, live TV packages, video-on-demand libraries, or other media content.

The App does not include commercial built-in channels, commercial built-in playlists, or built-in media libraries for end users. Any demo playlist, if available, is provided only for app testing, demonstration, or platform review purposes and does not represent a paid media service or a content subscription.

1. Scope of This Privacy Policy

This Privacy Policy applies to the Trend Pro application and related activation or technical services used to verify authorized use of the App. It does not apply to third-party websites, external services, playlists, media servers, hosting providers, payment providers, IPTV providers, content providers, or any external content sources that may be configured for use with the App.

2. Nature of the App and Content Disclaimer

Trend Pro is strictly a media player application. It is designed to play media streams or media files from sources configured by the user or by an authorized third-party service provider.

Trend Pro does not host, store, upload, stream, broadcast, retransmit, index, promote, or distribute any third-party content. Any content accessed through the App is provided independently by the user or by a third-party service provider. We do not control, verify, endorse, monitor, or assume responsibility for such content, its availability, legality, licensing status, or rights.

Users and service providers are solely responsible for ensuring that they have all necessary rights, licenses, permissions, and legal authorization to access, provide, configure, or use any content played through the App.

3. Information We May Collect

3.1 Device and Activation Information

Device identifier, such as MAC address or a similar device-related identifier.
Device Key or activation code generated for the device.
Activation status, including active, inactive, expired, suspended, or deleted status.
Subscription or access expiration date, when applicable.
Playlist name, profile name, or service profile assigned to the activated device, when applicable.

3.2 Service Configuration Information

Server URL, portal URL, playlist URL, or service endpoint assigned by the user or service provider.
Username, token, password, or access credential required to connect to the configured source or service, where applicable.
Service settings necessary for the App to load the correct user configuration.

3.3 Technical and Diagnostic Information

IP address used to connect to the activation or technical server.
Device type, operating system version, and Android version.
App version and build version.
Connection status, server response status, error logs, or basic diagnostic events.
Crash or performance-related information if such diagnostics are enabled.

3.4 Support Information

Information voluntarily provided when contacting support, such as email address, device key, MAC address, screenshots, or issue descriptions.
Communication history related to technical support requests.

4. Information We Do Not Intentionally Collect

Government identification numbers.
Payment card numbers or banking credentials through the App.
Biometric data.
Health information.
Precise GPS location.
Contacts, photos, videos, microphone recordings, or camera data.
Personal media files stored on the device, unless the user manually selects such files for playback through a specific feature.

The App is not designed to collect sensitive personal information beyond the technical, activation, and configuration data required for app functionality.

5. How We Use Information

To activate the App on authorized devices.
To verify whether a device is allowed to use the App.
To load the correct service configuration for the activated device.
To check activation, subscription, or access validity, where applicable.
To enable demo or review access where applicable.
To prevent unauthorized access, credential abuse, account sharing, fraud, or misuse.
To protect the security and stability of the App and related technical services.
To troubleshoot technical problems and improve app performance.
To provide user support when requested.
To comply with legal obligations or enforce applicable terms.

6. Legal Basis for Processing

Performance of a service: to activate the App and provide technical playback functionality.
Legitimate interests: to protect the App, prevent abuse, secure the service, and improve reliability.
Consent: where consent is required by applicable law or platform policy.
Legal obligation: where processing is necessary to comply with applicable laws or valid legal requests.

7. Data Sharing and Disclosure

We do not sell users’ personal data, rent users’ personal data, or share user data for third-party advertising purposes.

Service infrastructure providers, such as hosting providers, server providers, database providers, and technical infrastructure used to operate the App, activation system, or support services.
Technical support, when information is needed to diagnose and resolve user-reported issues.
Security and abuse prevention, when needed to detect unauthorized access, misuse, attacks, or fraud.
Legal requirements, when disclosure is required by law, court order, regulation, or valid legal request.
Business transfer, if the App or related technical service is transferred, merged, or reorganized, subject to appropriate safeguards.

8. Third-Party Services, User-Provided Sources, and External Content

The App may allow playback from external servers, playlists, portals, URLs, APIs, or media sources configured by the user or by a third-party service provider. These external sources are not owned, operated, hosted, or controlled by Trend Pro.

Trend Pro does not review, monitor, curate, validate, or guarantee any third-party content or external media source. Users should only use the App with content and services that they are legally authorized to access.

9. No Content Provider Relationship

Trend Pro is not a content provider, broadcaster, IPTV operator, streaming service, cable operator, satellite provider, television network, movie provider, or video-on-demand provider. Installing or using the App does not include, unlock, sell, or grant access to any media content, channel package, playlist, subscription, or streaming service.

10. User Responsibility

Users are responsible for ensuring that any URL, playlist, portal, stream, file, service, or source configured inside the App is lawful and authorized. Users must not use the App to access, play, distribute, or facilitate unauthorized, infringing, illegal, or unlicensed content.

Trend Pro may restrict or disable access to activation or technical services where there is evidence of abuse, misuse, unauthorized access, or violation of applicable laws or platform policies.

11. Advertising and Tracking

The App does not use user data for third-party advertising purposes and does not intentionally include behavioral advertising, cross-app tracking, or sale of personal information. If advertising or analytics services are added in the future, this Privacy Policy will be updated.

12. Cookies and Similar Technologies

The App itself does not use browser cookies in the same way as a traditional website. Server-side logs or security systems may record technical connection information such as IP address, request time, device type, app version, and response status for security, diagnostics, and service reliability.

13. Data Storage

Activation and service configuration data may be stored on secure servers or databases operated by us or our infrastructure providers. Some configuration data may also be stored locally on the user’s device to allow the App to remember activation status and load the configured source or service more efficiently.

14. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission, server, database, or storage method is completely secure.

15. Data Retention

We retain information only for as long as necessary for the purposes described in this Privacy Policy. Activation and device-related data may be retained while the device remains active, while support is required, or while retention is necessary for security, fraud prevention, dispute resolution, or legal compliance. When data is no longer needed, we may delete, anonymize, or securely archive it.

16. User Rights

Depending on the user’s location and applicable law, users may have rights to request access, correction, deletion, objection, restriction, withdrawal of consent, and information about how data is used or shared. To protect user privacy and prevent unauthorized requests, we may ask for information needed to verify the device or account before processing a request.

17. Data Deletion Requests

Users may request deletion of their activation, device-related data, support data, and service configuration data associated with Trend Pro.

How to request data deletion:

Send an email to [email protected].
Use the subject: Trend Pro Data Deletion Request.
Include enough information to identify the related activation record, such as Device Key, MAC address or device identifier, and the email address used for support if applicable.
We may request additional verification information before processing the request to prevent unauthorized deletion.

After a valid deletion request is verified and processed, the related activation record and associated configuration data will be deleted or anonymized where legally and technically possible. The App may no longer be able to access the configured service unless it is activated again.

Some limited information may be retained where necessary for security, fraud prevention, dispute resolution, legal compliance, or backup integrity.

Request Data Deletion

18. Children’s Privacy

The App is not directed to children under the age of 13 and is not intended for use by children without parental or guardian supervision. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.

19. International Data Transfers

Depending on the location of users, service providers, hosting infrastructure, or support operations, information may be processed or stored in countries other than the user’s country of residence. Where required by applicable law, we take appropriate measures to protect transferred information.

20. App Permissions

Internet access: required to connect to activation servers and configured media sources or service endpoints.
Network state access: used to check connection availability and improve app reliability.
Storage or media-related permissions: only if required for specific features such as caching, playback, or user-selected files.

The App does not request permissions that are not necessary for its intended functionality.

21. Android TV Usage

For Android TV devices, the App is designed to work with remote control navigation and television-based user interfaces. Device identifiers and activation data may be used to ensure that only authorized TV devices can use the App.

22. Google Play Data Safety

The information provided in Google Play’s Data Safety section should accurately reflect the App’s actual data collection, sharing, security, and deletion practices. For this App, the following categories may apply depending on the final implementation: Device or other IDs, App info and performance, App activity, and Personal information only if users provide email address, name, or support details.

23. No Sale of Personal Information

We do not sell personal information, rent personal information, or use collected activation, device, or configuration information for third-party advertising sales.

24. Account, Activation, and Service Access

Access to the App may depend on a valid activation status. If a device is deleted, expired, suspended, or not authorized, the App may block access and display an activation or portal screen. This processing is necessary to maintain app security and prevent unauthorized access.

25. Demo or Review Access

The App may include a temporary or limited demo playlist or review configuration for testing, demonstration, or app store review purposes. Such demo access is provided only to allow the App’s technical functionality to be reviewed and does not constitute a media subscription, paid content package, or commercial content service. Demo access may be changed, limited, or removed at any time, subject to platform review requirements and app functionality testing needs.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, legal requirements, platform policies, or our data practices. When we update this Privacy Policy, we will change the effective date at the top of this page.

27. Contact Us

App: Trend Pro
Email: [email protected]
Website: https://trendpro.org/
Privacy Policy URL: https://trendpro.org/privacy-policy.html
Data Deletion URL: https://trendpro.org/privacy-policy.html#data-deletion